12xbaji (hereinafter referred to as "we", "the platform", or "12xbaji") operates an online gaming and Sports Betting platform for players in Bangladesh. These Terms and Conditions ("Terms") apply to the use of the 12xbaji website, mobile app, and all related services.
By creating an account or using 12xbaji's services, you confirm that you have fully read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using 12xbaji.
These terms and conditions are governed by the applicable laws of Bangladesh. By using the 12xbaji platform, you take full responsibility for ensuring your own compliance with the laws of your country.
Important
These terms and conditions may be updated at any time. Continued use of the platform after any changes will be considered acceptance of the revised terms. We recommend checking this page regularly to stay informed.
To register on 12xbaji, you must meet the following requirements. Failure to comply may result in your registration being denied or your existing account being suspended.
- You must be 18 or older at the time of registration. 12xbaji does not allow minors to hold an account in any capacity.
- Each person may only hold one account — multiple accounts sharing the same name, address, email, phone number, or payment method are not permitted.
- All information provided at registration must be truthful, accurate, and up to date. Accounts created using false information will be terminated and any deposited funds will not be refunded.
- You are solely responsible for keeping your account password and login credentials confidential. You must not allow anyone else to access your account.
- 12xbaji may request a national ID, passport, or other documents at any time for account verification. Withdrawals may be placed on hold until verification is complete.
- 12xbaji cannot be accessed from countries or regions where online gaming is prohibited by law. Users are responsible for ensuring compliance with their local laws.
Warning
If multiple accounts are detected, all associated accounts will be terminated and all bonuses and winnings will be forfeited. There is no guarantee that deposited funds will be returned.
12xbaji accepts deposits via bKash, Nagad, Rocket, and other approved payment methods. The following deposit rules are mandatory.
- A minimum deposit amount applies — the current limit can be found on the Payments page. This limit is subject to change at any time.
- Only use a payment method registered in your own name for deposits. Payments from third-party accounts will not be accepted.
- Deposits are generally processed instantly. If you experience any issues, please contact support within 24 hours.
- 12xbaji does not charge any deposit fees. However, your payment provider may apply their own charges, for which 12xbaji bears no responsibility.
- If money laundering or illegal activity is suspected, 12xbaji reserves the right to freeze any deposit and report the matter to the relevant authorities.
Mobile Banking
When making a payment via bKash or Nagad, always use the correct reference number. An incorrect reference may delay or prevent your deposit from being credited.
Withdrawing winnings from 12xbaji requires following specific guidelines. We aim to process every valid withdrawal as quickly as possible — however, compliance with our security and verification procedures is mandatory for all users.
- KYC (Know Your Customer) verification must be completed before any withdrawal. A national ID or equivalent document is required.
- Deposits and withdrawals must be made using the same payment method — withdrawals via a different method are not permitted.
- The minimum withdrawal amount can be found on the current financial transactions page.
- Payments for verified accounts are typically processed within 1–3 business days. In certain cases, additional time may be required.
- To withdraw bonus funds, the relevant rollover requirement must be met. Withdrawals will not be processed until the conditions are fulfilled.
- 12xbaji reserves the right to hold withdrawals and conduct an investigation in cases of suspected suspicious activity. Valid claims will be processed once the investigation is concluded.
12xbaji regularly offers various bonuses and promotional offers. These bonuses are subject to the Terms & Conditions and may be modified or withdrawn at any time without prior notice.
- Each bonus offer has its own wagering requirement (rollover), which typically ranges from 5x to 30x the bonus amount.
- The welcome bonus is available to new members only and can be claimed once on the first deposit.
- Certain game or category restrictions may apply when placing bets using bonuses. Please read the details of each offer carefully.
- If the rollover requirement is not met before the bonus expires, the bonus and any winnings earned from it will be forfeited.
- Attempting to claim multiple bonuses from the same individual or household may result in all associated accounts being suspended.
- 12xbaji reserves the right to decline any bonus offer or cap winnings derived from bonuses.
Please Note
Withdrawing while a bonus is active will result in the cancellation of all active bonuses and any associated winnings. Please check your bonus balance before requesting a withdrawal.
12xbaji offers Sports Betting, Live Casino, lottery, and a wide range of other gaming options. Each category has its own rules, but the general terms below apply across all sections.
- Once a bet is confirmed, it cannot be cancelled or modified. However, if incorrect odds were displayed due to a technical error, 12xbaji reserves the right to void the bet.
- In Sports Betting, live odds may change after a match begins — always place your bets based on real-time information.
- If a game is interrupted due to a technical issue or loss of internet connection, 12xbaji will determine the outcome based on server records.
- The RNG (Random Number Generator) used across all 12xbaji games is regularly audited by an independent third party — ensuring completely fair and transparent outcomes.
- Maximum bet limits vary by game and event. Specific limits will be displayed in the relevant game details.
12xbaji is committed to maintaining a fair and secure environment. The following activities are strictly prohibited and may result in immediate account closure as well as legal action.
- Using the platform for money laundering or any other illegal financial activity is strictly prohibited.
- Using bots, automated software, or artificial intelligence to play games or place bets is strictly prohibited.
- Attempting to exploit the bonus system for unfair gain (bonus abuse) is strictly prohibited.
- Colluding with other users to influence the outcome of any game or bet is strictly prohibited.
- Any attempt to hack 12xbaji's systems or exploit vulnerabilities is strictly prohibited and constitutes a criminal offense.
- Operating an account under a false identity or placing bets on behalf of another person is prohibited.
Important Notice
12xbaji uses advanced technology to detect fraudulent activity. If any suspicious behavior is identified, all funds in the associated account will be confiscated and the relevant authorities will be notified.
12xbaji believes gaming should be a form of entertainment — not a financial solution. We are committed to fostering a culture of responsible gaming.
- Each user can set their own daily, weekly, or monthly deposit limits.
- If you feel your gaming habits are becoming difficult to control, you can use the self-exclusion option to temporarily suspend your account for a set period.
- 12xbaji is strictly prohibited for anyone under 18. If you become aware of a minor using the platform, please notify our support team immediately.
- Our support team is always on hand to help with gaming addiction or any related concerns.
To learn more about responsible gaming, visit our Responsible Gaming Go to
page.
12xbaji treats the protection of your personal information as its highest priority. Details provided at registration are used solely for account management, verification, and compliance with legal obligations.
- Your personal information will never be sold or shared with third parties, unless required by law.
- All data is secured with SSL encryption technology. Your payment information is stored with the highest level of security.
- 12xbaji uses cookies — by continuing to use the website, you are considered to have accepted our cookie policy.
- You may request deletion of your data, though certain information may need to be retained for a set period to meet legal and financial record-keeping requirements.
For more details, visit our Privacy Policy Read.
12xbaji reserves the right to temporarily suspend or permanently close any account under the following circumstances.
- If any provision of these terms and conditions is violated.
- If an account is created or operated using false or incomplete information.
- If documents requested for KYC verification are not submitted within the specified timeframe.
- If signs of suspicious financial activity or fraud are detected.
- The user requests to close their account themselves.
After Account Closure
If an account is closed, any valid remaining balance (where applicable and subject to no rule violations) will be returned via a follow-up. Funds may be held during an ongoing investigation.
12xbaji makes every reasonable effort to provide uninterrupted service, but our liability is limited in the following areas.
- 12xbaji is not responsible for service disruptions caused by loss of internet connection, power outages, or any other external factors.
- 12xbaji is not liable for any losses resulting from faults with third-party software or payment gateways.
- 12xbaji will not be held responsible for losses resulting from a user's own negligence, such as sharing their password.
- 12xbaji is not liable for any financial losses resulting from gaming — gaming carries risk, and it is the user's responsibility to be aware of this.
To contact 12xbaji or submit a complaint, please follow the steps below. We take every complaint seriously and will work to provide a resolution as quickly as possible.
- Start by reaching out to our Live Chat support — it's the fastest way to get your issue resolved.
- You can reach us by email at: support@12xbaji.net
- An initial response will be provided within 48 hours of a complaint being submitted.
- Complex matters may take up to 7 business days to resolve.
- When submitting a complaint, including your account ID, date, and a detailed description will help us resolve the issue faster.
Support Hours
Our support team is available 24/7, 7 days a week. Don't hesitate to reach out whenever you need assistance.